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Full-time Operations & management · Posted 26 Sept
Global Spares & Accessories Portfolio Manager D Dyson From company site
Salary
Not stated by the company
Where
Singapore St James Power Station Headquarters, Singapore
Start Not stated
Work mode On-site
Experience Experienced About the role A global role owning the performance, availability and lifecycle of the spares portfolio across key clusters, with accessories as a supporting category. You will act as the link between global forecasting outputs and in-market execution, making sure spare parts are available where and when customers need them. It suits someone with a strong background in spares, aftersales, service operations or portfolio and category management who is analytical yet pragmatic.
What you'll do Own end-to-end performance of the spares portfolio and accessories across key clusters Drive lifecycle management of spares from introduction through to phase-out, aligned with product lifecycle and installed base changes Know someone for this? Share it
Global Spares & Accessories Portfolio Manager job at Dyson, Singapore | WorkJio
Turn forecasting outputs into clear, actionable spares priorities and decisions
Lead portfolio optimisation, including rationalisation and prioritisation based on demand criticality
Own availability and service level performance for spare parts across all channels
Ensure critical spares are always available to minimise customer downtime and service disruption
Convert forecast signals into strong availability outcomes, proactively managing supply risks
Balance service level targets with working capital, obsolescence risk and operational constraints
Translate cluster-specific demand drivers such as fail rates, service trends, installed base behaviour and seasonality into structured inputs
Provide real-world validation and challenge to forecasting outputs so spares demand reflects true usage patterns
Feed high-quality demand signals into the Forecasting Analytics team
Ensure global models reflect service reality and customer repair behaviour
Simplify and optimise the spares portfolio by reducing duplication and managing substitutions
Own compatibility, interchangeability and repair logic across clusters
Balance range breadth, part criticality and operational efficiency
Manage complexity to improve serviceability while maintaining high availability
Own data quality and integrity across all spares listings, including compatibility, attributes and technical accuracy
Ensure spares are correctly identified, searchable and easily selectable by customers and service teams
Support a seamless repair journey through clear and accurate product information
Partner closely with Forecasting Analytics, Supply Chain, Engineering and Service teams
Align forecast outputs, repair demand and availability execution
Influence engineering and service decisions that affect part demand and serviceability
Align cluster execution with global frameworks while reflecting local service realities Good to know Based at St James Power Station Headquarters in Singapore Full time role Works across global and cluster teams Requirements Strong experience in spares, aftersales, service operations, or portfolio/category management Deep understanding of spares demand drivers such as fail rates, installed base and repair cycles Commercially aware with a strong focus on customer service outcomes and availability Proven ability to translate data into decisions and execution Comfortable operating in complex, fast-moving environments Customer-first mindset focused on minimising downtime and enabling repair Apply on the company website
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