Full-timeTech & engineering· Posted 1 Oct

Manager, Applications

NTUC HealthFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

NTUC Health is hiring an Applications Manager to lead claims system implementation and AI transformation projects, while providing level 2 support for existing applications. You will act as the key link between business stakeholders, domain experts, and vendors, so strong technical understanding of claims systems, project management skills, and knowledge of financial processes are important. This role suits a self-directed and experienced IT professional who can drive complex ERP projects independently from start to finish.

What you'll do

Drive business claims projects from initiation to closure, ensuring on-time and on-budget delivery.
Work with senior management to define project scope, goals, and execution plans.
Manage resources, timelines, and dependencies, and proactively handle risks and scope changes.

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Lead and mentor project teams and contractors, promoting accountability and high performance.

Conduct post-project evaluations to identify improvements and oversee project budget adherence.

Use expertise in Claims/Expense Management systems to guide configuration, testing, and deployment.

Translate business requirements into technical designs and manage system integration points.

Apply AI/ML expertise to solve business problems and navigate the AI/data lifecycle.

Serve as the primary IT liaison, translating complex technical topics for non-technical stakeholders.

Build relationships across finance, operations, and IT to drive consensus and validation.

Communicate status, risks, and strategic updates clearly to all organizational levels.

Identify and mitigate technical, operational, and ethical risks, especially in AI projects.

Ensure compliance with IT standards and oversee testing to guarantee data integrity.

Implement change management strategies to ensure successful user adoption of new tools.

Maintain accurate project documentation and facilitate knowledge transfer to support teams and end-users.

Good to know

Location: Singapore.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field
At least 5 years of progressive IT experience
At least 1 year of experience managing AI-related projects
Proven track record delivering projects as a Project Manager or Lead
Strong understanding of business claims processes and integration points
Excellent project management skills

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NTUC Health

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Manager, Applications

About the role

What you'll do

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Requirements

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