Full-timeTech & engineering· Posted 1 Oct

Manager/Senior Manager, Digital Product Insights (DX1)

Singapore Public ServiceFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

EWCCPaya LebarPaya Lebar Quarter - PLQ 2

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within the Careers Connect Group's digital ecosystem, supporting data-informed product development and enhancement. You will apply analytical methods to generate insights that guide product decisions, while handling data requests and working with cross-functional teams to improve performance across the digital Career and Employment Services platform. It suits someone eager to build expertise in product analytics while managing essential data operations.

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What you'll do

Collect, analyse and interpret data from multiple sources to spot trends and patterns in customer digital behaviour
Apply basic statistical analysis to understand product performance and usage
Turn data findings into clear, actionable insights, such as user needs for product improvements
Create clear dashboards and visualisations using tools like Tableau, Power BI or Excel
Develop regular reports and presentations for different stakeholders
Disseminate findings clearly to management and cross-functional teams
Manage and process data requests from internal and external stakeholders efficiently and accurately
Liaise with the organisation's data governance team on compliance requirements, operational procedures and data management standards
Upload data accurately to platforms following established protocols and quality standards
Understand product development processes and align insights with business goals
Support product strategy through comprehensive data analysis
Contribute to product enhancement initiatives with evidence-based recommendations
Communicate effectively with diverse teams and tailor findings to different audiences
Provide contextualised insights and actionable recommendations
Manage multiple stakeholders, projects and data requests simultaneously and independently
Work collaboratively in fast-paced yet sometimes ambiguous environments while maintaining quality standards
Use data analysis tools and programming languages like Python, SQL and/or R where relevant
Work with platforms and frameworks such as Google Analytics 4, Databricks and Adobe Analytics when needed
Learn new technologies including advanced analytics platforms such as new AI/GenAI tools where required

Good to know

Successful candidates will first be offered a contract, with possible extension or permanent placement
Training and upskilling opportunities in technical tools and programming languages will be provided
Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include their CSP public profile in their resume

Requirements

Strong attention to detail and accuracy when handling data
Quick learner and thinker comfortable with both analytical challenges and routine tasks
Effective communication skills with a growth and collaborative mindset
Confidence in presenting to different stakeholders, including Senior Management and POHs
Proactive and self-motivated with willingness to learn new skills independently
Comfortable with ambiguity while navigating dynamic environments and steep learning curves

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Manager/Senior Manager, Digital Product Insights (DX1)

About the role

What you'll do

Good to know

Requirements

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