Full-timeLogistics & delivery· Posted 1 Oct

National Air Logistics Operations Optimization Expert

Kuehne+NagelFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits within the Freight Forwarding team and focuses on improving Air Logistics operations across Singapore. You will work with leaders from Customer Care, Operational Care, Revenue Care, Gateway, Systems & Technology, Global Services and Global Air Logistics to find opportunities, simplify processes and put practical solutions in place. It suits an experienced Air Logistics professional who is comfortable in a fast-moving setting, questions the status quo and wants to transform operations through people, processes, systems and technology.

What you'll do

Lead operational optimization and continuous improvement work across Singapore Air Logistics

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Spot chances to raise productivity, service quality, operational performance and customer experience

Review and redesign workflows across Customer Care Logistics, Operational Care Centers, Revenue Care Centers, Gateway and other operational functions

Drive process harmonization, standardization and best-practice adoption in line with global Air Logistics standards

Contribute to automation, digital transformation and operational excellence initiatives

Partner with Global Operations Optimization teams on concept development, testing, implementation, change management and success management

Work with Kuehne+Nagel Global Services to improve operational processes, service delivery and efficiency

Analyze operational challenges and build sustainable, scalable solutions that cut complexity and production costs

Engage stakeholders across functions to build alignment, secure buy-in and support change adoption

Lead project implementation, track progress, measure success and ensure improvements last

Serve as a subject matter expert for Air Logistics operational systems, workflows and best practices

Conduct workflow reviews with Singapore operational teams, engage frontline users and support implementations

Lead, coach and support optimization resources and project teams where applicable

Good to know

Global exposure with a presence in over 100 countries
People-centric culture where your voice matters
Learning and development through training and career pathways
Innovation and sustainability focus
Rewards and recognition for performance and potential
Stable global brand with a startup spirit

Requirements

Bachelor's degree in Supply Chain Management, Logistics, Business, Product Management or a related field
At least 2 years of Air Logistics operational experience with knowledge of service delivery, operational workflows and customer-focused logistics solutions
Proven experience leading process improvement, operational excellence, transformation, automation or optimization initiatives
Strong project management skills to manage complex initiatives and deliver measurable business results
Deep understanding of Air Logistics operations, carrier management, operational workflows and industry best practices
Advanced knowledge of Air Logistics systems such as SALOG, BPA, CareLOG, eTouch or similar platforms

Benefits

Global exposure with a presence in over 100 countries
People-centric culture where your voice matters
Learning and development through world-class training and career pathways
Innovation and sustainability focus
Rewards and recognition for passion, performance and potential
Stability with agility from a trusted global brand with a startup spirit

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Kuehne+Nagel

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National Air Logistics Operations Optimization Expert

About the role

What you'll do

Good to know

Requirements

Benefits

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