Full-timeHealthcare & care· Posted 10 Sept
Patient Service Associate, Financial Counselling (Emergency Dept)
NHG HealthFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
You will join the Emergency Department team at Tan Tock Seng Hospital, helping patients and their families understand healthcare financing and payment options while supporting the admission process. This role suits someone who is comfortable in a fast-paced hospital setting and enjoys frontline interaction with patients and next-of-kin.
What you'll do
- Register patients and collect deposits
- Provide financial counselling to patients and their next-of-kin in the Emergency Department, following the Healthcare Services Act
- Advise on ward class charges, bill estimates, subsidies and payment options
- Keep up to date with healthcare financing initiatives, policies and schemes to answer enquiries
