Full-timeTech & engineering· Posted 9 Sept

Principal Systems Analyst

StarHubFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role provides strategic and technical leadership for end-to-end solution design, ensuring designs meet business goals, technology standards and customer needs. You will bridge business strategy and technology execution, translating complex requirements into scalable and feasible solutions across systems and platforms. It suits an experienced systems analysis professional who can also guide a team of Solution Designers and uphold design quality and consistency.

What you'll do

Lead end-to-end solution design across large, complex or cross-domain initiatives, aligned with business priorities and technical standards.
Oversee requirement analysis and ensure business needs become robust functional and technical solution specifications.
Provide leadership and direction to the team on solutioning approach, issue resolution, stakeholder engagement and design quality.

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Review and validate solution designs, specifications, process flows, interface designs and other key artifacts from team members.

Coach and mentor team members in systems analysis, design thinking, stakeholder management and solution documentation.

Collaborate with business, architecture, delivery, operations and partner teams to shape solution strategies and implementation approaches.

Drive alignment across impacted systems and domain owners so dependencies, risks and integration requirements are managed effectively.

Lead technical discussions with partners and vendors to define solution strategies that improve business effectiveness and service offerings.

Contribute to RFP/RFT responses, business case discussions and new business opportunities with technical insight and solution leadership.

Establish and maintain best practices, templates and governance standards for systems analysis and solution design within the team.

Support resource planning, work prioritization and capability uplift of the Solution Designer team.

Requirements

Degree in Computer Science, Computing or a related field
At least 10-12 years of systems analysis and design or related experience in end-to-end solution design
Strong background in the telecommunications industry
Deep knowledge of mobile and broadband networks, CRM (e.g. Compax), Billing, Provisioning Systems, Inventory, Delivery and Integrations
Proven experience leading complex cross-functional solutioning initiatives involving multiple systems and stakeholders
Demonstrated experience in digital areas including user journey analysis, design thinking and human-centric approaches to solution assessment and design

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Principal Systems Analyst

About the role

What you'll do

Requirements

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