Full-timeTech & engineering· Posted 15 Sept
Product & Biz Analyst Associate
SingtelFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
You will join Singtel's team supporting the My Singtel app, helping turn business and customer needs into clear requirements and practical solutions. Working alongside Business, Product, Operations and IT colleagues, you will help deliver product and platform improvements from start to finish. This role suits someone with a diploma and some experience in systems operations or project work who enjoys structured analysis and stakeholder coordination.
What you'll do
- Collect and document business, user and operational requirements.
- Convert business needs into functional requirements, user stories and acceptance criteria.
- Review current processes and customer journeys to spot gaps and improvement areas.
- Confirm requirements with stakeholders and make sure they are detailed enough for development.
