Sales Coordinator

What you'll do

• Handle general office tasks such as filing, emailing, typing, faxing and copying
• Prepare sales documents including proposals, contracts and banquet event orders
• Promote brand awareness both inside and outside the company
• Gather materials and put together information packages such as brochures and promotional items
• Apply sales techniques to grow revenue while keeping existing guest loyalty
• Enter, retrieve, reconcile and verify sales information such as commissions, leads and third-party details in software
• Answer guest questions on hotel facilities and services, including operating hours, rates, room types, packages, promotions, entertainment, restaurants and special events
• Serve as the point of contact for clients, responding to their questions and requests by phone and email
• Follow company policies and procedures, keep uniform and appearance clean and professional, maintain confidentiality and protect company assets
• Welcome guests to company standards, anticipate their needs and thank them sincerely
• Communicate clearly and professionally, prepare accurate written documents and answer calls with proper etiquette
• Build positive working relationships, support the team in reaching shared goals and respond appropriately to colleagues' concerns
• Meet quality assurance expectations and standards
• Move, lift, carry, push, pull and place objects weighing up to 10 pounds without help
• Carry out other reasonable duties as requested by supervisors