Far East OrganizationFrom company site
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You will create positive and memorable experiences for guests in the hotel lobby and reception area. You will work closely with the Assistant Manager to provide courteous and efficient service, and handle guest complaints, requests and enquiries tactfully. You will keep accurate knowledge of guest arrivals, events, amenities and outlets, and communicate closely with Concierge, Reception, Bell Counter and Front Office Cashier. You will also handle baggage and transport requests and general enquiries efficiently. You may be assigned other tasks by your superiors.
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