Far East OrganizationFrom company site
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You will provide efficient and courteous service to hotel guests, including baggage handling, transport assistance, and answering general enquiries. You will work closely with the Assistant Manager, Concierge, and Reception to handle guest arrivals and departures, complaints, requests, and inquiries. You will also build relationships with house and long-staying guests, conduct courtesy calls, and stay updated on tourist information. Additionally, you will manage promotional materials and identify upselling opportunities to enhance the guest experience.
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