Full-timeOperations & management· Posted 28 Sept
Service Controller, Bus Operations Control Centre
SMRTFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Jurong West
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role sits within SMRT Buses' Bus Operations Control Centre, where you will help keep bus services running smoothly for commuters. You will work alongside service and chief controllers to monitor operations, respond to incidents and support frontline bus captains. It suits someone who stays calm under pressure, communicates well and is comfortable in a fast-moving control room environment.
What you'll do
- Work with the Service and Chief Controller on the Common Fleet Management System (CFMS) and in-house telematics system
- Make sure bus services meet standards, with no bunching and no excessive early arrivals
- Make sure Bus Captains keep to their scheduled timing
- Recover lost mileage by deploying Short Recovery Trips (SRT)
