Full-timeOperations & management· Posted 30 Jun

Specialist, Cabin Services (Inflight Policy Procedure & Compliance)

ScootFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits with the cabin services team at an airline's Singapore headquarters, supporting cabin crew operations so crew can deliver safe and high-quality inflight experiences. You will keep cabin policies, manuals and procedures aligned with aviation regulations and company standards, monitor onboard compliance, look into safety reports and turn findings into practical safety improvements. It suits someone who is detail-oriented, comfortable working with many stakeholders and keen on real operational impact.

What you'll do

Keep aviation safety standards audit-ready and support internal and external audits
Maintain accurate manuals and communicate updates to cabin crew on time

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Update and maintain the ANR/IOSA compliance matrix within set timelines

Help plan and run audits by coordinating evidence collection with stations and local regulators

Monitor cabin crew safety compliance through inflight observations and close any gaps

Support ANR regulatory approvals by assessing risks and raising Hazard Identification and Risk Management (HIRM)

Analyse data, manage reports and facilitate safety meetings to drive cabin safety improvements

Manage timely retrieval and follow-up of crew reports

Conduct incident investigations and reporting, and provide safety insights

Coordinate with stakeholders to implement and close corrective and preventive actions

Handle safety reporting and administration, keeping records and audit evidence accurate

Support operational effectiveness through administrative duties, recruitment support and digitalisation initiatives

Good to know

Based at the Singapore headquarters
Full-time role

Requirements

Experience in aviation operations, safety or compliance, policy and procedures, quality assurance or a related field
Strong working knowledge of regulatory compliance and audit frameworks such as ANR, IOSA and SMS, or the ability to pick them up quickly
Able to produce clear documentation, reports and manual or policy updates with strong attention to detail
Analytical skills to interpret safety data, spot trends and turn insights into practical initiatives
Strong stakeholder management and coordination skills across multiple teams

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Specialist, Cabin Services (Inflight Policy Procedure & Compliance)

About the role

What you'll do

Good to know

Requirements

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