Full-timeHotels & hospitality· Posted 6 Oct

The Ritz-Carlton Club - Club Concierge

Marriott InternationalApply on company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTPromenadeThe Ritz-Carlton Millenia Singapore, 7 Raffles Avenue, Singapore 039799

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will look after the club lounge at The Ritz-Carlton Millenia Singapore, keeping an eye on seating, service, safety and guest comfort. The role suits someone who enjoys guest-facing work and is comfortable preparing drinks and keeping the bar area in order. No prior related work experience is needed.

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What you'll do

Watch the club lounge for seating availability, service standards, safety and guest wellbeing
Keep the bar, bar unit, tables and other tools clean and in good condition
Prepare and serve hot drinks, cold drinks and alcoholic beverages
Stock ice, glassware and supplies
Spot and flag replenishment needs quickly
Wash dishes and serving utensils when needed
Carry out opening and closing duties
Request supplies and move them from the storeroom to the bar set-up area
Keep liquors, beers, wines, coolers, cabinets and storage areas secure
Record relevant details in the department logbook
Estimate extra meal needs and pass special requests to the kitchen
Report accidents, injuries and unsafe conditions to the manager
Follow company policies and procedures, keep uniform and appearance clean and professional, protect confidential information and company assets
Greet and acknowledge guests to company standards, respond to their service needs, help guests with disabilities and thank them sincerely
Communicate clearly and professionally, prepare written documents accurately and answer phones with proper etiquette
Build positive working relationships and support the team in reaching shared goals
Meet quality assurance expectations and standards
Move, lift, carry, push, pull and place objects up to 25 pounds without help, and stand, sit or walk for long periods or a full shift
Take on other reasonable duties as asked by supervisors

Requirements

High school diploma or G.E.D. equivalent preferred
No related work experience needed
No supervisory experience required
No licence or certification required
Able to move, lift, carry, push, pull and place objects up to 25 pounds without assistance
Able to stand, sit or walk for long periods or a full shift

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The Ritz-Carlton Club - Club Concierge

About the role

What you'll do

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