Full-timeCustomer service· Posted 3 Sept

Workplace Ambassador

JLLFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

Join the site operations team at a commercial real estate workplace, where you will be the welcoming face for employees and their guests. The role suits someone with a hospitality or tourism background who enjoys front-of-house service and keeping an office running smoothly.

What you'll do

Create a comfortable, welcoming experience for employees and visitors
Keep visitor information up to date to support workplace agility
Handle internal and external calls and correspondence
Anticipate client needs through observation to create memorable experiences
Manage stationery requisition and related inventory
Take on ad-hoc duties assigned by the Workplace Manager
Build a sense of community and a happy atmosphere for the team, client and guests
Provide authentic, caring and timely service to internal and external customers

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Manage visitor access through the client's Visitor Management Systems in line with regulations

Support facility safety and security by managing visitor movement

Execute emergency response plans when needed

Deliver concierge service using local knowledge

Manage transport requests from visitors and employees

Help clients optimise meeting room bookings and improve turnaround of rooms

Plan experiences and community events within and beyond the office

Organise receipt and delivery of mail and courier items

Keep mail distribution records and mail logs

Good to know

On-site role in Singapore

Requirements

Around 2 years' experience in hospitality, tourism or a related area
Diploma from an accredited institution
Proficiency in Microsoft Word, Excel and PowerPoint
Good spoken and written English
Able to meet tight schedules and deliver high quality work
Strong communication and interpersonal skills

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Workplace Ambassador

About the role

What you'll do

Good to know

Requirements

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