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Assistant Manager / Manager, Capability Development (Airport Operations)

Changi Airport Group

C
Changi
Full-timeFrom company siteSalary not stated · HR & recruitment · 3w ago

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Changi Airport Group

C
Changi
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Changi
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C
Changi
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Changi Airport Group

C
Changi
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Assistant Manager / Manager, Airline Development

Changi Airport Group

C
Changi
Full-timeFrom company siteSalary not stated · Operations & management · 5d ago
Full-timeHR & recruitment· Posted 9 Sept

Assistant Manager / Manager, Capability Development (Airport Operations)

CChangi Airport GroupFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Changi
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Start
Not stated
Work mode
On-site
Experience
Some experience

About the role

This role sits within the Airport Management Cluster and focuses on building the skills of the airport operations workforce as the environment becomes more digital and automated. You will design and run learning initiatives that help operational teams adapt to new technology and ways of working. It suits someone with a background in learning and development or organisational transformation who enjoys facilitating and working with business leaders.

What you'll do

  • Design and deliver learning programmes that build systems thinking, problem-solving, innovation and digital competencies across the cluster
  • Facilitate workshops, simulations, hackathons and action-learning initiatives
  • Partner with business leaders to identify future skill needs and close capability gaps
  • Support capability building in AI, automation, digital tools and data-driven decision-making
  • Help operational teams prototype practical in-house solutions using low-code platforms, generative AI, dashboards and analytics tools
  • Translate emerging technology trends into practical learning interventions, including resilience thinking, contingency planning and manual fallback procedures
  • Work with stakeholders to drive learning and adoption of new ways of working
  • Manage learning programmes end to end, from needs analysis and design to implementation and evaluation
  • Partner with trainers, vendors and stakeholders to deliver learning experiences
  • Oversee learning governance, budgets and reporting

Good to know

  • Based in Singapore

Requirements

  • Bachelor's degree
  • At least 3-5 years of experience in Learning & Development, Capability Development, Organisational Development, Operations Transformation or a related field
  • Experience supporting transformation, technology adoption or digital capability-building initiatives
  • Strong facilitation, stakeholder management and programme management skills
  • Good understanding of emerging technologies such as AI, automation, data analytics and digital workplace tools
  • Ability to upskill non-technical staff in these areas

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Listing ID 5585·