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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
This role provides administrative support to the Heads of Department at Village Hotel Katong. You will handle correspondence, purchasing paperwork and coordination between departments, and it suits someone organised who works well under pressure with little supervision.
What you'll do
Encode correspondence, reports and documents for the Heads of Department
Handle or screen incoming calls and walk-in visitors
Arrange meetings with various departments and clients
Raise purchase requisitions and monitor purchase-related items such as GRSA and capex progress across departments
Act as liaison between departments and the Hotel Manager, following up on pending documents
Schedule and coordinate appointments, meetings and events, including registration and travel arrangements
Assist with customer inquiries and problem resolution
Prepare management reports requiring input from all departments
Monitor guest reviews and staff compliments
Manage inward and outward hotel correspondence for timely receipt and dispatch
Set up and maintain Management Office correspondence files with confidentiality
Stock stationery and ensure office equipment is in good working condition
Support compliance with set guidelines
Take on other responsibilities or projects assigned by the Hotel Manager and Heads of Department
Good to know
Based at Village Hotel Katong
Requirements
At least 2–3 years of experience in a similar position at this level
Experience providing administrative support in a fast-paced, multi-task environment
Strong organisational, interpersonal and communication skills
Able to deal with internal and external contacts at all levels sensitively and professionally
Able to handle highly confidential information with discretion
Adaptable and resilient, able to work under pressure and meet tight deadlines with limited supervision
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