Full-timeHR & recruitment· Posted 9 Sept

Assistant Manager / Manager, Capability Development (Airport Operations)

Changi Airport GroupFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Changi

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits within the Airport Management Cluster and focuses on building the skills of the airport operations workforce as the environment becomes more digital and automated. You will design and run learning initiatives that help operational teams adapt to new technology and ways of working. It suits someone with a background in learning and development or organisational transformation who enjoys facilitating and working with business leaders.

What you'll do

Design and deliver learning programmes that build systems thinking, problem-solving, innovation and digital competencies across the cluster

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Facilitate workshops, simulations, hackathons and action-learning initiatives

Partner with business leaders to identify future skill needs and close capability gaps

Support capability building in AI, automation, digital tools and data-driven decision-making

Help operational teams prototype practical in-house solutions using low-code platforms, generative AI, dashboards and analytics tools

Translate emerging technology trends into practical learning interventions, including resilience thinking, contingency planning and manual fallback procedures

Work with stakeholders to drive learning and adoption of new ways of working

Manage learning programmes end to end, from needs analysis and design to implementation and evaluation

Partner with trainers, vendors and stakeholders to deliver learning experiences

Oversee learning governance, budgets and reporting

Good to know

Based in Singapore

Requirements

Bachelor's degree
At least 3-5 years of experience in Learning & Development, Capability Development, Organisational Development, Operations Transformation or a related field
Experience supporting transformation, technology adoption or digital capability-building initiatives
Strong facilitation, stakeholder management and programme management skills
Good understanding of emerging technologies such as AI, automation, data analytics and digital workplace tools
Ability to upskill non-technical staff in these areas

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Changi Airport Group

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Assistant Manager / Manager, Capability Development (Airport Operations)

About the role

What you'll do

Good to know

Requirements

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