Full-timeFinance & accounting· Posted 24 Sept

Business Analyst, FRCS

StarHubFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role supports the Finance, Risk & Compliance Systems (FRCS) team at StarHub, with a particular focus on acquired entities such as MRBB during integration and steady-state operations. You will partner with StarHub Finance and FRCS teams to ensure requirements, processes, and system changes are clearly understood and documented. It suits someone with strong business analysis experience in large, regulated environments who enjoys working across departments and vendors.

What you'll do

Support business analysis activities for FRCS initiatives covering StarHub and acquired entities.
Act as a day-to-day analysis support contact for acquired entities, helping them articulate finance, risk, and compliance needs in line with StarHub standards.
Assist in documenting business and functional requirements for BAU, post-acquisition, and stabilisation activities.

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Support process understanding and alignment between acquired entities and StarHub FRCS processes.

Enable communication and partnering between acquired entities, StarHub Finance teams, IS delivery teams, and vendors through clear documentation.

Gather and document requirements, issues, and process gaps related to FRCS systems for acquired entities.

Document current-state processes for acquired entities and compare them against StarHub target processes under guidance from Functional Leads.

Document change requests, enhancements, and BAU requirements for StarHub Finance and FRCS teams.

Translate inputs from Finance users and Functional Leads into clear requirements, user stories, and acceptance criteria.

Support User Acceptance Testing (UAT) for StarHub and acquired entities, including test preparation, coordination, and defect tracking.

Document process and system impacts for acquired entities during post-acquisition changes.

Work closely with IS delivery teams and vendors to clarify documented requirements and support issue resolution.

Maintain analysis artefacts and documentation in line with FRCS governance standards.

Good to know

Location: Singapore.

Requirements

8–12 years of experience in People Systems functional roles
Proven ability to translate business needs into system-enabled process design
Experience working with enterprise platforms (e.g. SAP SuccessFactors) from a functional or business perspective
Demonstrated success partnering with various departments and vendors in complex organisations
Experience in regulated or large enterprise environments preferred

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Business Analyst, FRCS

About the role

What you'll do

Good to know

Requirements

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