Deputy Director (WPD)

Requirements

• Leadership and team management: able to manage, develop and motivate a team of officers to innovate and improvise on strategies, synergising cross-division efforts for productivity and optimal impact while fostering a productive work environment
• Critical thinking and problem-solving: skilled in writing clear submissions and presentations, framing narratives for different audiences, analysing information to draw insights, recommending refinements to policy and SOP, pre-empting implementation problems, and following through on actions until issues are resolved
• Personal effectiveness: able to meet timelines for projects, email replies and presentations, contribute to high-level discussions, build rapport with team members, assign work effectively and ensure timely completion with quality
• Relationships building and account management: proficient in initiating contacts, engaging with different organisations, identifying collaboration opportunities, facilitating partnerships, supporting negotiation strategies to formalise agreements aligned to SWDA's interests, and managing accounts to achieve trust while ensuring prudent governance in the use of public funds
• Service design and customer management: proficient in empathising with customer experience, improving service delivery, and supporting the team in managing appeals and feedback
• Resource acquisition and management: capable of computing and estimating budgets and resources for projects with appropriate assumptions, prioritising use of available budgets and making trade-offs when necessary