Full-timeHotels & hospitality· Posted 31 Aug

Engagement Ambassador (Kids Club)

Marina Bay SandsFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

CCDTBayfrontMarina Bay Sands, Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

You will be part of the Kids Club team at Marina Bay Sands, creating a safe and enjoyable space for young guests while giving families a great experience. The role suits someone energetic, caring and service-minded who enjoys working with children and their parents.

What you'll do

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Handle daily Kids Club operations such as registration, guest enquiries and child pick-up.

Run fun and educational activities for children and build positive interactions with guests.

Keep children safe and secure by following the club's operating procedures.

Share daily updates, guest feedback and other information with stakeholders.

Use your product knowledge to give guests and families personalised recommendations.

Work with Housekeeping and Facilities teams to keep the club and play areas clean, sanitised and well maintained.

Create memorable experiences that raise guest satisfaction and family engagement.

Act as a role model for the company's values, showing excellence and integrity.

Stay friendly, courteous and professional with guests and colleagues.

Keep up to date on property features, events and happenings to advise families.

Take on extra tasks as assigned by Management when business needs change.

Good to know

Rotating shifts, weekends and public holidays are required.
The role involves standing for long periods.

Requirements

Secondary education or a diploma/degree in hospitality management is preferred
At least 1 year in a guest-facing hospitality role, ideally with children's programmes, family recreation or childcare exposure
Fluent English with strong spoken and written communication
Warm, outgoing personality who connects easily with guests and families
High grooming and presentation standards suited to luxury hospitality
Strong guest engagement and relationship-building skills

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Marina Bay Sands

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Engagement Ambassador (Kids Club)

About the role

What you'll do

Good to know

Requirements

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