ContractOperations & management· Posted 7 Oct

Estate Manager (Housing Eligibility Planning)

Singapore Public ServiceApply on company site

Salary

Not stated by the company

When

To be confirmed

Where

SingaporeHDB HUB

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role supports HDB's flat purchase processes by improving IT systems and e-services, based at HDB HUB. You may also rotate into a customer relations position handling flat transactions and financial matters. It suits an analytical, organised team player with strong people skills and a service mindset.

What you'll do

Develop, administer and review systems and e-services to support operational efficiency and customer service excellence
Plan, formulate and implement new business IT solutions
Enhance the existing portal and systems to support new or revised policies, digital initiatives and streamlined flat purchase processes

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Possibly rotate into a customer relations manager role, administering and processing sale or resale transactions of HDB flats

Conduct credit assessment, financial counselling and assessment of re-housing benefits

Interact daily with applicants, residents, solicitors and relevant agencies

Good to know

Successful candidates will be offered a 1+1 year contract

Requirements

Critical thinking and analytical skills
Good organisational and project management skills
A good team player with excellent interpersonal skills
A customer-service mindset
Ability to establish rapport with people at all levels

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Singapore Public Service

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Estate Manager (Housing Eligibility Planning)

About the role

What you'll do

Good to know

Requirements

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