Full-timeTech & engineering· Posted 2 Oct

IT Officer

Marriott InternationalFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

NEDTChinatownHotel Stripes Singapore Chinatown Autograph Collection, 181 South Bridge Road, #02-01, Singapore 058743

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role supports the technology systems at Hotel Stripes Singapore Chinatown Autograph Collection, a Marriott property on South Bridge Road. You will keep computer networks, servers, workstations and related hardware running smoothly, and help colleagues use these systems safely. It suits someone with a technical or vocational qualification and a couple of years of hands-on IT support experience.

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What you'll do

Install, set up, manage, maintain, test, assess and fix computer networks, workstations, server systems, hardware and software, user accounts, and computer and telephone rooms
Train users on correct and secure use of all systems
Troubleshoot and resolve hardware, software, LAN, WAN and internet issues
Respond to program error messages
Provide network communications support and technical guidance
Refer major problems to vendors or technicians
Analyse, recommend and carry out process improvements
Consult with others to assess and resolve computing needs and system requirements
Inspect, test and diagnose computer equipment and systems
Plan and coordinate IT equipment installations, moves, additions, changes and system upgrades
Plan, coordinate and implement network security measures
Provide end-user support for all applications
Plan and manage disk space across the network
Keep an accurate inventory of all technological devices
Enter commands and operate controls on computers and equipment
Ensure backup tapes are locked in a fireproof safe
Follow company policies and procedures, and report accidents, injuries and unsafe conditions to the manager
Keep proprietary information confidential and protect company assets
Attend to guests' service needs and assist other employees
Communicate clearly and professionally, including answering telephones with proper etiquette
Act as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy
Build positive working relationships and support the team in reaching common goals
Meet quality standards and find new ways to improve efficiency, productivity, quality, safety and cost savings
Move, lift, carry, push, pull and place objects weighing up to 50 pounds
Stand, sit or walk for long periods
Enter and find information using computers and point-of-sale systems
Move up and down stairs and ramps
Perform other reasonable job duties as requested by supervisors

Good to know

Full-time position
Location: Hotel Stripes Singapore Chinatown Autograph Collection, 181 South Bridge Road, #02-01, Singapore 058743
No supervisory experience required
No licence or certification required

Requirements

Technical, trade or vocational school qualification
At least 2 years of related work experience
No supervisory experience needed
Able to move, lift, carry, push, pull and place objects weighing up to 50 pounds
Able to stand, sit or walk for extended periods
Able to move up and down stairs and ramps

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Marriott International

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IT Officer

About the role

What you'll do

Good to know

Requirements

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