Full-timeOperations & management· Posted 1 Oct
[LTA-DPO] DEPUTY / ASSISTANT MANAGER, ERP OPERATIONS
Singapore Public ServiceFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- No experience needed
About the role
You will join a team handling the daily running of ERP call support, helping to deliver good service to the public and to stakeholders. The role suits fresh graduates or experienced candidates who enjoy customer contact, analysis and process improvement in a fast-moving operational setting.
What you'll do
- Manage feedback and enquiries from members of the public
- Respond to queries from internal and external stakeholders on ERP matters
- Provide timely and accurate written replies and assist customers
- Maintain and update operational documents, SOPs, ISO documentation, user manuals, FAQs and knowledge base resources
