Full-timeMarketing & comms· Posted 1 Oct

Manager, Subscriptions & Loyalty

foodpanda (Delivery Hero)From company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role sits with the subscription and loyalty team behind foodpanda and foodora, working across more than ten markets in Europe and Asia-Pacific. You will shape long-term strategy and push subscriber growth, partnering with pricing, product, commercial and quality teams. It suits someone who takes ownership, enjoys ambiguous problems and can influence senior stakeholders with data-backed reasoning.

What you'll do

Own subscription growth performance across markets, including metrics such as subscription GMV share, subscriber growth and retention
Define and execute market-specific growth strategies and align priorities across regions
Identify, test and scale the most impactful growth levers through analysis and experimentation

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Own and improve the subscription value proposition by turning customer insights into changes

Drive go-to-market strategy with Product, Commercial, Marketing and local teams

Lead initiatives end to end, from diagnosing problems to execution, focused on measurable impact

Define success metrics, track performance and deliver decision-ready insights to senior stakeholders

Good to know

Full-time role based in Singapore
Works within a fast-paced, international environment

Requirements

3–5 years in top-tier management consulting, FMCG, investment banking or a high-growth tech environment
Subscription or growth experience is a strong plus
Strong first-principles thinking and ability to solve ambiguous business problems end to end
Analytical foundation with P&L ownership, ROI-based decisions and economic trade-offs
Advanced Excel or Google Sheets skills required
SQL is a plus

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foodpanda (Delivery Hero)

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Manager, Subscriptions & Loyalty

About the role

What you'll do

Good to know

Requirements

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