Full-timeTech & engineering· Posted 2 Oct

SaaS Technical Lead

StarHubFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role leads the operations, governance and ongoing improvement of enterprise SaaS platforms, with responsibility for stability, security and compliance. You will also guide the move from on-premise systems to AWS Cloud and lead a team of platform engineers. It suits an experienced platform or infrastructure engineer ready to step into a leadership position in a regulated, medium-to-large environment.

What you'll do

Lead and mentor a team of SaaS and platform engineers
Run day-to-day operations of enterprise SaaS platforms, covering availability, reliability, performance and SLA compliance
Drive platform governance across security, RBAC, compliance, audit readiness, disaster recovery and vulnerability management
Lead platform upgrades, patching, automation, monitoring and continuous operational improvements

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Support and lead migration of legacy on-premise systems to AWS Cloud

Administer observability platforms and tools such as Splunk and Dynatrace, including their integrations

Manage incident, problem, change and release management, including RCA and service improvement work

Manage vendor relationships, software licensing and support contracts

Maintain platform documentation, operational runbooks and the knowledge base

Work with cross-functional stakeholders to align the platform roadmap, operational priorities and cost optimisation

Good to know

Based in Singapore

Requirements

8+ years in enterprise platform engineering, SaaS operations, IT infrastructure or system engineering
Experience in medium-to-large or regulated environments
Hands-on management of enterprise SaaS and on-premise platforms
Experience with AWS Cloud and on-premise to cloud migration
Strong AWS knowledge (EC2, RDS, IAM, VPC)
Familiarity with observability tools such as Splunk or Dynatrace

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SaaS Technical Lead

About the role

What you'll do

Good to know

Requirements

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