Full-timeMarketing & comms· Posted 28 Sept

Senior Associate / Assistant Manager, QSM (Internal Communications & Engagement))

Changi Airport GroupFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Changi

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits within Changi Airport Group's Quality Service Management team, which looks after an airport community of more than 200 partners and 50,000 staff. You will work across communications, stakeholder engagement and community building to support airport-wide initiatives and strengthen the ONE Changi community. It suits someone with a flair for communications who enjoys engaging diverse stakeholders and is passionate about community building.

What you'll do

Work with operational line units so airport-wide initiatives and projects are communicated effectively to the airport community.

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Plan, write and curate content for internal communication channels.

Collaborate with the team's video content producer on storyboards, scripts and video content for engagement and education.

Keep messaging clear, relevant and consistent across platforms and aligned with organisational objectives.

Manage the content calendar for the ONE Changi App and handle related administrative matters.

Support the enhancement and ongoing development of the ONE Changi App, including vendor coordination and administrative support.

Plan and deliver programmes that build belonging, appreciation and connection across the airport workforce.

Organise staff engagement, recognition and appreciation initiatives, including awards ceremonies.

Partner with airport stakeholders to drive participation in engagement initiatives and strengthen the ONE Changi culture.

Requirements

Degree in any discipline
Experience in communications, employee engagement, community management, service excellence or stakeholder engagement is an advantage
Strong writing and communication skills, able to simplify information for diverse audiences
Comfortable working with a wide range of stakeholders and building partnerships across functions and organisations
Organised and proactive, able to manage multiple projects and priorities in a dynamic environment
Energetic and collaborative team player with strong interpersonal skills

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Changi Airport Group

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Senior Associate / Assistant Manager, QSM (Internal Communications & Engagement))

About the role

What you'll do

Requirements

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