Full-timeHealthcare & care· Posted 5 Oct
Senior Care Coordinator
NTUC HealthFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Experienced
About the role
You will coordinate care for clients using NTUC Health's Home Care Services, handling referrals, service arrangements and ongoing case management. The role involves working with seniors, their families and both internal and external partners to ensure services run smoothly. It suits someone with community healthcare experience who enjoys client contact and teamwork.
What you'll do
- Handle enquiries that come in person, online or by phone about NTUC Health services
- Use screening tools to understand customer needs and recommend a suitable service package
- Work with NTUC Health divisions and external partners on referrals, submit referral forms and follow up on action points
- Coordinate the services clients have requested
- Complete documentation on systems and paper filing on time
