Full-timeTech & engineering· Posted 4 Aug

Senior Designer, Ministry of National Development (MND)

GovTech SingaporeFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role sits with GovTech, working as the dedicated designer on digital products for the Municipal Services Office under the Ministry of National Development. You will lead user experience end to end across public websites, mobile apps, backend operational processes and enforcement workflows used by government officers, town councils and the public. It suits a T-shaped designer who enjoys owning problem framing through to delivery and wants to shape how people interact with government digital services.

What you'll do

Partner with the product manager and engineering lead to define product strategy and make sure the right problems are being solved

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Apply qualitative and quantitative user research and testing so platforms meet the needs of users and stakeholders

Bring systems thinking and design thinking to the teams and products you support

Work with product managers to own outcomes, iterating on products based on feedback

Translate complex user, business and regulatory requirements into modern flows and elegant interfaces

Improve the user experience and design quality of products, helping raise design standards across government in line with the Government Digital Service Standards

Work with engineering and data leads to make sound decisions on technology and data within constraints

Manage stakeholders, deliver business outcomes and advocate for users through conflicts and constraints

Use AI tools in your design process and design AI as part of the products themselves

Good to know

You will work in-office and as part of a cross-functional product team
You will have autonomy over design direction and mentorship from the Design Lead
Flexible work arrangements are available depending on the role
The employer offers learning and development opportunities throughout the year
The employer describes a collaborative and creative environment with a total rewards benefits approach

Requirements

Degree and/or proven relevant experience in design, human-computer interaction, graphic design, design research or a related field
End-to-end design capability as a T-shaped designer
Proficiency in discovery and problem framing such as design thinking or service design
Proficiency in UX/UI tools such as Figma, Sketch, Adobe Creative Suite or Miro
Able to work independently, for example defining and running a research plan, building a design system, or prototyping and testing a solution
Willing to work in-office and collaborate as a team player

Benefits

Collaborative and creative work environment
Competitive salary and benefits package
Professional growth and development opportunities
Support for self-improvement and personal/professional development
Work that impacts millions in Singapore and beyond
Flexible work arrangements subject to the role

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GovTech Singapore

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Senior Designer, Ministry of National Development (MND)

About the role

What you'll do

Good to know

Requirements

Benefits

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