Full-timeTech & engineering· Posted 13 Aug

Senior Designer, Ministry of Trade and Industry (MTI)

GovTech SingaporeFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

You will join GovTech's design team, working on digital products and services for public sector users such as policy makers, economists and senior leaders. The role suits someone who enjoys tackling complex, ambiguous problems and shaping end-to-end experiences rather than just drawing screens. You will collaborate closely with Product Managers, Engineers and policy teams to improve how government work gets done.

What you'll do

Understand users, their goals, workflows, pain points and information needs
Conduct appropriate user research
Separate the real problem from assumptions and proposed solutions
Synthesise research and evidence into clear insights and opportunities

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Frame problems so multidisciplinary teams share an understanding of what is being solved

Turn assumptions into hypotheses and prototypes that can be tested

Conduct concept and usability testing with users

Iterate based on qualitative and quantitative evidence

Stay involved during build to ensure the intended experience is delivered

Use user feedback, product usage and outcomes to continuously improve the product

Facilitate workshops and conversations that help teams make progress

Make complex problems understandable through clear visualisation and storytelling

Communicate design rationale and trade-offs without relying on design jargon

Build strong relationships with policy teams, economists, Product Managers, Engineers and senior stakeholders

Advocate for users while understanding policy, operational and technical constraints

Good to know

Flexible work arrangements are available, subject to the role
The team champions a collaborative and creative environment
Professional growth and development opportunities are offered

Requirements

Around 5+ years of relevant professional experience for the senior level
Experience independently framing complex problems and leading design work
Experience engaging senior stakeholders
Strong problem-framing and problem-solving skills
Strong foundations in human-centred design
Experience with user research and synthesis

Benefits

Collaborative and creative work environment
Competitive salary and benefits package
Opportunities for professional growth and development
Supportive environment for self-improvement and personal/professional development
Flexible work arrangements, subject to role

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GovTech Singapore

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Senior Designer, Ministry of Trade and Industry (MTI)

About the role

What you'll do

Good to know

Requirements

Benefits

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