Full-timeCustomer service· Posted 2 Sept
Senior/ Resident Relations Assistant
Cushman & WakefieldFrom company site
Salary
Not stated by the company
When
Full-time hours
Where
BedokBlk 206 Bedok North St 1, #01-353, Singapore
How well do you match? Check in 10 seconds →
Free with a WorkJio account: we compare your profile with this job and show what you already meet.
- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role supports residents at a client site in Bedok North, handling enquiries and feedback for a property management team. It suits someone with call centre experience who is patient, courteous and comfortable in a fast-moving setting.
What you'll do
- Answer telephone calls and speak with callers in a professional and patient manner
- Attend to residents' needs with courtesy and respect
- Enter feedback into IEMS and route it to property officers and term contractors for same-day follow-up
- Retrieve voicemail and use the call-back service to follow up with residents
