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Full-time Operations & management · Posted 2 Sept
Facilities Coordinator J JLL From company site
Salary
Not stated by the company
Start Not stated
Work mode On-site
Experience Some experience About the role A facilities coordinator role supporting the account lead for soft services and operations at a client site in Singapore. You will work with building management, vendors and internal teams to keep the facility running smoothly and to standard. It suits someone organised who is comfortable coordinating contracts, inspections and service delivery.
What you'll do Support the account lead on soft services and operations Escalate site issues relating to soft services and operations to the account lead Liaise with building management and security on access, car parking and similar matters Inspect cleaning of white space areas such as comms rooms and closets after handover Help take over floors, meeting rooms, cafeteria, pantry, washrooms, storage and back of house Know someone for this? Share it
Facilities Coordinator job at JLL, Singapore | WorkJio
Establish cleaning processes and protocols for surfaces, compartments and employee touch points
Set up waste management processes with EGS, the account lead and the landlord
Develop new SOPs and EOPs for soft services
Keep OMM and as-built drawings for soft services in order
Document and safeguard warranties for white goods
Work with the project team on detailed cleaning ahead of go-live
Manage vendor and hard service contracts to ensure professional delivery at the right cost
Attend training on the operation of soft services items
Carry out snagging and de-snagging ahead of go-live
Manage outsourced service contracts including inspections and quality of cleaning, security, administration, reception, helpdesk, pantry and mailroom
Develop and implement building procedures and performance measures
Ensure adequate materials and services for building operations and enter supply and service contracts as approved by the client
Routinely inspect contracted services against performance measures
Ensure helpdesk service requests are attended to on time
Meet client satisfaction expectations
Maintain clear and empathic communication between facilities teams and customers
Inspect the facility at least weekly and remedy any issues
Supervise vendors and brief contractors on site
Process invoices and report on facilities management costs
Report on metrics, financial results and other data
Run day-to-day operations of the facility efficiently and effectively
Identify and implement more efficient or cost-effective processes, including periodic vendor and product reviews
Be on call after office hours for emergencies
Coordinate events, conferences and meeting room setup with business units and internal teams
Manage all room setups and client area facilities
Maintain service standards and cleanliness of the property
Work closely with helpdesk, reception, catering and property operation teams
Assist with preparing and updating the housekeeping budget and control costs
Recruit, select and develop housekeeping employees and vendors
Supervise housekeeping employees and vendors hands on, in line with policies and laws
Develop and assist with tra Apply on the company website
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