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Not stated
Work mode
On-site
Experience
Experienced
About the role
You will lead housekeeping services across student hostels, covering pest control, laundry, horticulture, waste management and conservancy. The role keeps common areas and residential premises clean, safe and well maintained in line with Housing Services and University standards. It suits someone with solid housekeeping experience who can manage vendors and drive improvements.
What you'll do
Run daily housekeeping, waste disposal, pest control, landscaping and conservancy operations so cleanliness and hygiene standards hold across the hostel.
Manager/Assistant Manager (Housekeeping Operations) job at NUS, Kent Ridge | WorkJio
Set strategic direction and lead the hostel housekeeping team, spotting where operations can be improved.
Work with hostel property heads and term contractors to improve the student living environment and campus experience.
Review housekeeping feedback and act on it promptly.
Push team members to support sustainability initiatives.
Put eco-friendly practices in place, such as green cleaning products and sustainable waste disposal, and promote recycling to cut the hostel's environmental footprint.
Research and adopt new technologies and techniques to raise efficiency in housekeeping, waste management, landscape maintenance, pest control and conservancy.
Lead, train and manage outsourced vendors, stressing sustainability and innovation in daily work.
Track and optimise use of cleaning supplies and consumables to cut waste and costs.
Make sure vendors follow sustainability practices and offer innovative solutions.
Review and improve Standard Work Procedures for hostel housekeeping functions.
Identify operational improvements, set implementation timelines, seek approval and monitor projects to completion.
Conduct cross-property housekeeping audits and drive cross-property sustainability initiatives.
Find cost savings through work processes or resource management.
Keep accurate records of meetings, inspections, inventories and vendor agreements.
Oversee approved housekeeping procurement in line with NUS procurement policies for all housing properties.
Good to know
Flexible schedule on evenings and weekends may be needed.
Based at Kent Ridge Campus.
Requirements
Degree or diploma in Hotel and Hospitality/Tourism, Hotel & Leisure Facilities Management or equivalent, or relevant experience
At least 5 years working in a housekeeping department
Willing to work a flexible schedule on evenings and weekends when needed
Proficient with MS Office applications
Good troubleshooting and problem-solving skills
Strong experience handling outsourced business partners
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