ContractHealthcare & care· Posted 8 Oct

Patient Service Associate, Orthopaedic Centre (2-year Contract)

NUHSApply on company site

Salary

Not stated by the company

When

Mon–Fri 8am–5pm or 8:30am–6pm

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Some experience

About the role

This role supports the Orthopaedic Centre by providing friendly and efficient service to patients and visitors, helping create a welcoming clinic environment. You will handle front-line patient interactions and administrative tasks to ensure smooth clinic operations. It suits someone who enjoys customer-facing work in a hospital setting and can adapt across different clinics.

What you'll do

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Ensure the clinic's operational and procedural areas are ready according to service standards.

Support the patient journey, including registration, discharge, appointment bookings, cashiering and answering enquiries such as insurance billing information.

Provide chaperone assistance to doctors and nurses and prepare consultation documents.

Attend to requests, emails and phone enquiries.

Assist the clinic manager with administrative duties.

Perform other ad-hoc duties as assigned.

Good to know

5-day work week, Monday to Friday, 8am to 5pm or 8:30am to 6pm.
2-year contract, with possible extension or permanent conversion based on performance.
May need to work in different clinics and inpatient wards when required.

Requirements

Preferably GCE 'N' Level and above
Proficient in computer skills; handling multiple systems is an advantage
Team player with good communication and interpersonal skills
Ability to speak a second language is an advantage
Able to multitask and work in a fast-paced environment
Comfortable and flexible working in a hospital setting and different clinics

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Patient Service Associate, Orthopaedic Centre (2-year Contract)

About the role

What you'll do

Good to know

Requirements

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