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Full-time Operations & management · Posted 2 Sept
Satair - Process and Performance Manager A Airbus From company site
Salary
Not stated by the company
Start Not stated
Work mode On-site
Experience Some experience About the role This role sits within Satair's repair operations and administration function, focusing on process improvement and digital tool enhancement. You will work with cross-functional teams across logistics, product management, repair shop, finance and quality to drive operational change. It suits someone with a supply chain or repair operations background who enjoys analysis, facilitation and leading improvement projects.
What you'll do Lead and manage improvement projects with the Global Business Process Manager and local Process Specialist Model, document and analyse processes on the Symbio platform Develop process designs, maintain current-state processes and build future-state processes Help the business visualise the impact and dependencies of financial and business performance Know someone for this? Share it
Satair - Process and Performance Manager job at Airbus, Singapore | WorkJio
Align internally with functions such as Logistics, Product Management, Repair Shop, Finance and Quality
Establish and define data products and build dashboards
Challenge, analyse, improve and guide relevant processes
Drive improvement actions, communicate improvement plans and manage problem-solving groups within the repair perimeter
Lead and facilitate Value Stream Analysis to increase transparency across the repair process
Identify and incorporate requirements for processes in scope and ensure compliance
Install process-review governance with the Process Specialist community
Act as Super User for the Freshdesk tool
Participate in feature requests and development
Support transformation projects
Assist in measuring and reporting on process and ticket performance
Work with the Freshdesk Business Owner to identify, define, document, measure and improve processes
Support implementation of improvement activities
Create and follow up on IT change requests across various applications
Support project leaders, line managers and sponsors in managing change using consulting tools and techniques
Maintain KPIs such as adherence and efficiency
Analyse initiatives and opportunities by driving improvement measures and mitigation actions
Support worldwide repair supply chain process analysis and improvement
Support HO Repair, Lease & Exchange Order Management APAC with ad hoc issue analysis using data analysis or process checks
Support HO Repair Operations APAC with improvement initiatives
Carry out other duties reasonably determined by the Company from time to time Good to know Permanent contract Professional experience level Flexible working arrangements are supported where possible Requirements Bachelor's Degree in Logistics, Business Administration, Computer Science, Industrial Engineering or similar 3-5 years of relevant working experience in Logistics, Supply Chain or Repair Operations Experience in Supply Chain or Repair Operations Digital experience with digital toolsets and IT Excellent written and verbal communication skills Team player in a cross-functional environment Benefits Flexible working arrangements where possible Apply on the company website
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