Full-timeTech & engineering· Posted 9 Sept

Senior Systems Analyst

StarHubFrom company site

Salary

Not stated by the company

When

Full-time hours

Where

Singapore

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Start: Not stated
Work mode: On-site
Experience: Experienced

About the role

This role supports the creation of scalable, effective systems that fit business needs and technical requirements. You will turn business needs into clear solution specifications, help with end-to-end solution design, and make sure proposed solutions are workable, well-integrated, and aligned with business goals. It suits someone with a strong telecommunications background who enjoys analysis, collaboration, and delivery discipline.

What you'll do

Help deliver fit-for-purpose end-to-end solution designs that meet business and technical objectives.
Turn business requirements into clear solution specifications and design inputs.
Check that proposed solutions are technically feasible and integrated across relevant systems and platforms.
Give technical and functional advice to stakeholders on solution options, design impacts, and implementation considerations.

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Contribute to partner engagements, new business initiatives, and RFP/RFT submissions when needed.

Apply digital and customer-centric thinking, including user journey analysis and human-centric design principles, in solution assessment.

Work with business users and stakeholders to gather, clarify, and document requirements.

Collaborate with cross-functional teams to translate requirements into effective system designs.

Support analysis of solution feasibility, application design, integration points, and downstream impacts.

Understand business models and drivers and translate them into platform configuration or specifications for enhancements or new implementations.

Work with partners and internal stakeholders to support technical strategies that improve business effectiveness and service offerings.

Assist with RFP/RFT responses by providing technical input and solution analysis.

Prepare and maintain required solution design artifacts such as IA documents, sequence diagrams, process flows, and workflows.

Follow agreed processes, milestones, and documentation standards set by the team.

Requirements

Degree in Computer Science, Computing, or a related field
At least 5–7 years of experience in systems analysis, solution design, or a related area
Strong background in the telecommunications industry
Knowledge of mobile and broadband networks, CRM (e.g. Compax), Billing, Provisioning Systems, Inventory, Delivery, and Integrations
Experience in digital-related areas, including user journey analysis during solution assessment, design thinking, and human-centric approaches
Excellent communication and collaboration skills, with the ability to communicate clearly and professionally in a fast-paced, deadline-driven environment

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Senior Systems Analyst

About the role

What you'll do

Requirements

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