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Full-time Operations & management · Posted 28 Sept
Manager, Knowledge Management D Dyson From company site
Salary
Not stated by the company
Start Not stated
Work mode On-site
Experience Experienced About the role This role sits within the Product Development function at Dyson's Singapore Technology Centre, where you will build and run the knowledge management capability that supports engineering and product teams. It suits someone with a background in knowledge or information management who enjoys governance, platforms and helping people learn from each other. You will work alongside Engineering, Business Units, Quality, Manufacturing and Product Leadership teams.
What you'll do Set up and run the Product Development knowledge management capability Manage knowledge repositories, knowledge services and the processes that support them Coordinate who owns each knowledge asset, review cycles and content governance Keep knowledge current, easy to find, trusted and properly governed Know someone for this? Share it
Drive ongoing improvement of the knowledge management operating model
Own the implementation, administration and improvement of knowledge platforms
Define and maintain information architecture, taxonomy, metadata standards and knowledge structures
Improve how easily knowledge can be discovered, accessed and used
Create governance controls for creating, maintaining, approving and retiring knowledge assets
Support the adoption of digital and AI-enabled knowledge discovery tools
Build ways to capture lessons learned, best practices and delivery insights
Turn organisational knowledge into reusable assets, guidance, standards and supporting materials
Develop communities of practice, contributor networks and engagement with subject matter experts
Encourage knowledge reuse and organisational learning across Product Development
Support capability maturity through structured learning and knowledge-sharing activities
Embed knowledge management into Product Development governance and operational processes
Make sure process, guidance, standards and policy content is governed and maintained
Align Product Frameworks, Product Governance, Portfolio Operations and knowledge assets
Establish content lifecycle controls and ownership responsibilities
Improve traceability between frameworks, processes, standards and supporting knowledge
Develop knowledge communications, guidance, training materials and supporting content
Improve stakeholder understanding and adoption of knowledge management practices and tools
Build organisational learning and knowledge-sharing capability across Product Development
Support adoption of knowledge platforms, standards and ways of working
Promote knowledge contribution, reuse and continuous learning
Build strong relationships across Engineering, DDIO, Business Units, Quality, Manufacturing and Product Leadership
Partner with Product Frameworks, Product Governance, Portfolio Operations and Product Development Data, Systems & Insight teams
Facilitate alignment between content owners, subject matter experts, process owners and governance stakeholders
Lead workshops, working groups and knowledge-sharing activities
Ac Requirements Experience in knowledge management, organisational learning, information management, content governance or a related field Experience implementing knowledge management strategies, operating models, governance frameworks and information architectures Experience administering and improving enterprise knowledge, collaboration or process-management platforms Experience developing taxonomies, metadata structures, content governance models or knowledge repositories Experience supporting organisational learning, lessons learned or continuous improvement initiatives Strong stakeholder management, facilitation and communication skills Apply on the company website
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Manager, Knowledge Management job at Dyson, Singapore | WorkJio