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Jobs/Hotels & hospitality

本页由机器翻译，仅供参考。薪资、时间和地址按原文显示。如有出入，以英文原文为准。

全职酒店与款待· 发布于 9月30日

客房控制员

Marriott International来自公司网站

薪资

公司未注明

工作时间

全职工作时间

地点

Singapore21 Ocean Way, Singapore 098374

前往公司网站申请

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开始日期: 未注明
工作方式: 现场工作
经验要求: 需要一些经验

职位简介

该职位支持 W Singapore – Sentosa Cove 的前台团队,负责客房分配、客人抵达和离开,以及账单准确性。它适合有酒店服务意识、喜欢与客人接触和幕后协调的人。

您将做什么

尽可能根据客人的要求和偏好分配房间
为选定的客人预先登记并准备钥匙包
为抵达的团体组织并协调入住登记和预先登记
审查并跟踪换房或退房变更的请求,并通知相关员工
确认预订和取消
每天检查故障房
确保房价与市场代码匹配,并记录任何例外情况
核实并调整客人的账单
归档客人的文件和文档
处理客人的入住和退房,激活房间钥匙,并确保有效的付款
识别超额预订并进行重复预订检查
预留房间并运行每日报告
跟进客人,确保请求和问题得到解决
准确接收、记录和传递信息
遵守公司政策,保持制服和外表整洁专业,保守机密,并保护公司资产
按照公司标准欢迎客人,预见他们的需求,协助残障人士,并真诚地感谢他们
清晰、专业地沟通,准备书面文件,并以适当的礼仪接听电话
与其他部门协调任务,并作为部门的榜样

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客房控制员 · Marriott International · Singapore | WorkJio

建立积极的工作关系,支持团队实现共同目标

达到质量保证标准

长时间站立、坐着或走动

使用电脑和 POS 系统输入和查找信息

在没有帮助的情况下移动、举起、搬运、推、拉和放置重达 10 pounds 的物品

执行主管要求的其他合理职责

须知

全职职位
工作地点位于 W Singapore – Sentosa Cove, 21 Ocean Way

职位要求

高中文凭或 G.E.D. 同等学历
少于 1 year 相关工作经验
无需主管经验
无需执照或认证

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此职位来自 Marriott International 的官方招聘页面，尚未经 WorkJio 验证。请在公司网站上申请。查看该公司所有职位.

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职位编号 3009·

Marriott International

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