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Not stated
Work mode
On-site
Experience
Some experience
About the role
This role focuses on driving revenue for a hotel by selling conference space, guest rooms and dining venues. You will manage corporate accounts, build new business and work with the wider commercial team to hit targets. It suits someone with a background in MICE sales who enjoys client relationships and a fast-paced environment.
What you'll do
Review sales and revenue plans, spot gaps and take action to fill rooms, F&B venues and conference space to meet targets
Help shape the hotel's selling strategy and make sure team members follow it
Support the team in building a business pipeline from past clients and generating demand within target accounts
Study the competitive market and put approaches in place to keep the hotel competitive locally
Help develop the sales team and encourage high standards and proactive selling
Handle incoming enquiries and convert them to meet targets and grow revenue
Respond to group RFPs with proposals and sales presentations, and negotiate and close deals
Enter group and meeting enquiries accurately into Delphi FDC
Build strong customer relationships to understand their needs
Run briefings and other meetings as needed to get the best results
Make sales and telemarketing calls to customers and prospects to bring in business
Conduct property tours, site inspections and host entertainment for potential clients where appropriate
Work closely with colleagues in hotel operations
Prepare a sales activity plan and business leads, and submit weekly sales call reports and future activity plans to the Director of Sales
Represent the hotel at industry events and trade fairs, as agreed with the Director of Sales and coordinated with Business Development
Support the Director of Sales in supervising and coaching team members
Assist the Director of Sales with team training and performance assessments
Carry out other duties assigned by the Director of Sales and Commercial Director
Good to know
Full-time position based at Conrad Singapore Orchard
Benefits include travel perks with discounted room rates and health and welfare plans, subject to programme terms and location
Requirements
Positive and professional approach with strong communication skills
Sales experience in MICE with ability to identify opportunities and meet business objectives
Strong analytical skills to interpret business performance and market trends
Ability to develop and maintain client relationships and achieve sales targets
Strong organisational and planning skills to manage multiple priorities
Accountability, adaptability and resilience in a fast-paced environment
Benefits
Travel perks with 110 nights of deeply discounted travel and room rates as low as $40 USD per night through the Go Hilton travel program
Health and welfare benefits including checkups, dental cleanings and new glasses through various health plans
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