Support the sales team by extracting data and statistics for reports and presentations. Handle enquiries via phone, email and face-to-face, and investigate feedback or complaints to provide solutions. Ensure smooth daily operations to deliver excellent service to guests and travel partners, and help increase sales conversion. Process orders, issue tickets, manage resources and follow up on operational matters. Maintain and update client databases and documentation, and work closely with team members and sales managers to meet business objectives.
Requirements
Diploma in any field
Proficient in Microsoft Outlook, Excel, Word, PowerPoint and statistic report
Excellent written and spoken communication, interpersonal and organisational skills
Self-motivated, independent, pro-active team player with analytical mind and problem-solving skills
Detail-oriented, able to multi-task and work fast in a dynamic, fast-paced environment
Pleasant, friendly and warm disposition
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