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Start
Not stated
Work mode
On-site
Experience
Some experience
About the role
Join the front-of-house team at Estiatorio Milos, a restaurant at Marina Bay Sands. You will be the first point of contact for guests, managing reservations and seating while helping create a warm and personalised dining experience. This role suits someone with guest-facing experience who enjoys working in a lively restaurant environment.
What you'll do
Handle reservations, answer phone calls and respond to guest requests
Greet every guest warmly and in a helpful, welcoming manner
Seat guests according to the designated rotation plan, keeping seating even and fair across stations
Personalise the experience by using guests' names and acknowledging special occasions
Share relevant guest information with Captains and Server Attendants
Thank guests as they leave the restaurant
Maintain guest profiles and history, noting special dates such as birthdays and wedding anniversaries
Pass guest comments on to the Manager and Assistant Manager
Carry out other duties assigned by the supervisor
Good to know
Willing to work various shifts including mornings, afternoons and public holidays
Requirements
Minimum Secondary school education with O Level passes
Diploma in any field is an advantage
At least 1 year of experience in customer service or guest contact roles
Willing to work various shifts including mornings, afternoons and public holidays
Apply on the company website
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