Full-timeHotels & hospitality· Posted 8 Oct
Guest Services Officer
AccorApply on company site
Salary
Not stated by the company
When
Full-time hours
Where
Singapore
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- Start
- Not stated
- Work mode
- On-site
- Experience
- Some experience
About the role
This role is based at a hotel front desk in Singapore, where you will be the first point of contact for arriving and departing guests. You will handle check-ins, payments and enquiries while keeping a warm and professional manner. It suits someone who enjoys face-to-face guest interaction and is comfortable with cash handling and front office procedures.
What you'll do
- Greet every guest at the reception area
- Prepare registration cards, confirmations and keys for check-in
- Register arriving guests and give them a tour of the hotel facilities
- Keep a friendly, cheerful and courteous manner while giving personalised service
- Communicate clearly with guests and fellow team members
- Handle guest departures by closing accounts and checking future room availability
