Manager, HR Services, Singapore & APEC Generalist

What you'll do

• Lead day-to-day HR operations for Singapore Above Property associates across recruitment, onboarding, associate changes, transfers, exits and lifecycle activities
• Give direction and oversight to the Assistant Manager, Office Management and HR Services, Singapore
• Act as an escalation point for associates and managers on HR policies, processes and employment matters
• Keep associate records, documentation and HR-system data accurate, complete, confidential and audit-ready
• Oversee Singapore payroll administration with Finance, Compensation and Benefits, and payroll vendors
• Partner with Compensation and Benefits, Legal, Finance and other partners on timely and accurate associate transactions
• Manage associate relations matters, escalating sensitive or complex cases and maintaining documentation
• Guide the Assistant Manager on associate queries, workplace matters, records management and HR Services processes
• Support performance, compensation and benefits, engagement and other recurring HR programs
• Monitor compliance with company policies and applicable Singapore employment requirements
• Oversee government-agency matters including MOM, IRAS and other relevant authorities
• Identify operational risks and ensure follow-up, documentation and escalation
• Provide project-based and operational HR support across APEC markets, including interim market coverage
• Coordinate with HR Services colleagues, market HR teams and regional stakeholders on consistent HR process execution
• Support regional implementations, process improvements and standardization initiatives
• Prepare reports, workforce information and HR insights for key stakeholders
• Manage the APEC intern program, including recruitment, onboarding, program activities and completion processes
• Support recruitment for Singapore and markets without dedicated HR Business Partner coverage
• Provide oversight of Singapore office-management activities, including workplace services, facilities coordination, vendors, associate events and internal communication support
• Maintain structured HR documentation and filing systems, including SharePoint, retention, access controls and confidentiality
• Develop, review and maintain standard operating procedures, Associate Handbooks, templates and associate communications
• Review work outputs prepared by the Assistant Manager, providing coaching, feedback and guidance
• Identify opportunities to simplify processes, reduce manual work and improve the associate experience
• Track service issues and contribute t