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Full-timeHotels & hospitality· Posted 23 Sept

Guest Services Executive

AAccorFrom company site

Salary

Not stated by the company

When

5-day work week

Where

NSEWCity Hall
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Start
Not stated
Work mode
On-site
Experience
Some experience

About the role

Guest Services Executive handles front office duties across Front Desk, Executive Lounge and Concierge. You will assist guests with check-in and check-out, cashiering, room assignment and VIP arrivals. The role involves recommending tourist attractions, managing guest emails and feedback, and coordinating with Housekeeping on room status. You will also prepare VIP amenities, follow cash handling and privacy policies, and guide Guest Services Officers. Other duties include maintaining front office cleanliness and attending briefings or training.

Requirements

  • Excellent communication and interpersonal skills
  • Excellent customer service skills
  • Able to thrive in a dynamic and fast-paced environment
  • Strong analytical and problem-solving skills
  • Strong operational leadership with a business mindset
  • Fluent in spoken and written English

Benefits

  • Centralised location, walking distance from City Hall MRT
  • 5-day work week
  • Duty meals and uniform provided
  • Comprehensive medical benefits
  • Birthday leave
  • Family care leave
Near MRT

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Listed from Accor’s own careers page and not yet verified by WorkJio. You apply on the company’s site. See all their roles.

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Listing ID 42·