You will support the Supervisor to drive growth of products and services within the district and work with the network. You will handle daily customer service operations for assigned customer accounts, including order processing, documentation, shipping coordination, report management, invoicing/billing and filing. You will manage customer feedback, requests and complaints, escalating them to your superior when needed. You will also ensure inventory records in systems are accurate, compile data for key performance indicators, and maintain a current procedures manual and proper order/account paperwork. You may take on additional tasks as required by the department.
Requirements
Minimum tertiary education
At least 2 years of related working experience
Computer knowledge in MS Word, Excel and PowerPoint
Excellent customer service skills
Good communication and interpersonal skills
Able to work independently
Apply on the company website
You will leave WorkJio. Never pay a fee or share Singpass or bank log-ins to apply.