You will lead the country-wide e-commerce fulfillment strategy, bridging digital demand and physical execution. You will plan demand and capacity with the Digital team, design scalable infrastructure, and ensure quality control for all dispatched orders. You will manage KPIs, standardise SOPs, and drive continuous improvement in picking accuracy and on-time shipping. You will also lead the Ship-from-Store and Warehouse teams, manage logistics costs, and oversee last-mile delivery with 3PL partners. The role requires close collaboration with APAC technical teams and a hands-on approach on the shop floor.
Requirements
At least 5 years of relevant experience in Ecommerce Operations
Passionate and committed to users with empathy and continuous self-questioning
Ability to project and think beyond next quarter
Good communication and organisation skills to work cross-functionally
Hands-on and willing to work on the shop floor
Team player who generates team collaboration
Benefits
Salary in accordance with experience
Monthly bonuses up to 20% of base salary
Opportunity to become a shareholder
Profit sharing based on country performance
Internal Decathlon University for upskilling
Career progression opportunities across retail and support teams in 79 countries
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