Assist the Director of Housekeeping in managing and supervising the housekeeping team to deliver a seamless guest stay. Conduct room and public area inspections, plan manpower based on occupancy, assign duties, and coordinate with Front Office and other departments. Manage housekeeping supplies, linen, uniforms, equipment and contractors such as laundry, pest control, public area cleaning and landscaping. Handle guest feedback, coach and review team performance, conduct training and briefings, and ensure safety, brand and sustainability standards are followed.
Requirements
Degree/Diploma in Hospitality/Tourism or equivalent
At least 5 years of relevant hospitality experience in a managerial role
Good communication, planning and coordination skills
Good human relations and influencing skills
Able to work independently and take initiative
Flexible to work weekends and public holidays
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