Support the Branch Manager in daily branch operations, including staff deployment, outlet management and cash reconciliation. Handle public feedback and staff issues, and ensure good customer service standards. Monitor staff attendance, overtime claims, incentive payments, relief counter and stock management. Provide ground feedback to HQ and supervise branch staff performance. Mentor staff through on-the-job training and coaching.
Requirements
Minimum Diploma, preferably in Business or related field
Minimum 2 years of retail management experience
Managerial/supervisory experience
Experience in cash handling and managing a retail store
Good customer service relationship skills
PC literate
Benefits
Comprehensive total rewards package
Health & wellness benefits
Continuous learning and upskilling opportunities
Volunteerism and community initiatives
Apply on the company website
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