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Not stated
Work mode
On-site
Experience
Some experience
About the role
This role supports the daily running of Specialist Outpatient Clinics, helping to keep services smooth, efficient and focused on patients. You will work alongside clinic operations teams, nursing, clinical departments and corporate services on operational planning, performance monitoring, projects and stakeholder coordination. It suits someone with a healthcare, business or social sciences background who enjoys data, process improvement and working with many different teams.
What you'll do
Support planning, coordination and execution of operational activities across Specialist Outpatient Clinics, including resource planning, procurement and asset management
Compile, analyse and interpret operational data such as clinic utilisation, wait times, lead times, referral trends, attendance rates and turnaround times, and prepare dashboards and management reports on time
Coordinate process improvement initiatives and operational projects, covering project planning, implementation, monitoring, evaluation and follow-up on risks, dependencies and deliverables
Manage administrative and financial processes, including purchase requisitions, vendor coordination, expenditure tracking, inventory and asset records, payment processing and staff onboarding or offboarding support
Work with internal and external stakeholders, and support staff engagement activities, events, workshops, meetings and follow-up on service feedback
Good to know
Based in Singapore
Preferably 2 to 5 years of experience in healthcare operations, administration, project management or a related field
Healthcare setting experience is an advantage
Experience with dashboard tools is an advantage
Requirements
Recognised degree in Healthcare Management, Health Services Administration, Business Administration, Public Health, Psychology, Social Sciences or a related discipline
Preferably 2 to 5 years of experience in healthcare operations, administration, project management or a related field
Strong analytical and problem-solving skills, able to interpret operational data and turn findings into actionable recommendations
Proficient in Microsoft Office applications, especially Excel and PowerPoint
Good project coordination and stakeholder management skills
Strong written and verbal communication skills
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