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Not stated
Work mode
On-site
Experience
Experienced
About the role
Support Property Managers in meeting service delivery standards and operational KPIs. Review team performance and guide junior Property Officers on technical and operational matters. Analyse feedback and service requests to identify recurring issues and implement preventive measures with contractors and stakeholders. Coordinate defect rectification works such as seepage and roof leakage from inspection to completion. Liaise with contractors and service providers to ensure maintenance works meet established standards. Assist with site inspections, work order verification, operational audits, and reports to improve efficiency and resident satisfaction.
Requirements
Minimum Diploma or Bachelor's Degree in Facilities Management, Building, Real Estate, Engineering, Estate Management, or related discipline
Minimum 5 years of relevant experience in property, estate, or facilities management
Strong knowledge of maintenance operations, defect management, contractor supervision, and service delivery standards
Good leadership and mentoring skills
Excellent communication, problem-solving, and stakeholder management skills
Benefits
Career development and promote from within culture
Flexible and agile work environment
Comprehensive employee benefits program
Commitment to diversity and inclusion
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